MSPs run on ten tools.
Toolqit is one.
The first AI-native operating center for the MSP front-office: triaging, scoping, and resolving issues end-to-end, managing third-party vendors in one place, and making technicians blazingly quick. Toolqit is building the single paneled MSP intelligence platform.
One platform. Every workflow.
Five surfaces that replace ten tools — from intake to resolution to documentation.
One queue for every channel
Email, phone, chat, RMM alerts — all tickets land in a single workspace, pre-scoped and prioritized by AI so your techs never context-switch.
AI that reads tickets like a senior tech.
Toolqit doesn't just classify — it reasons. Every ticket is read end-to-end, cross-checked against your prior fixes, and a reply is drafted from your own knowledge base before a human ever opens it.
Hi — Outlook keeps asking me to sign in every few hours. Started after I got back from PTO. My phone works fine. Nothing else changed.
Looks like an M365 token issue — usually kicks in after a tenant policy refresh. Phone works because mobile clients re-auth on a different cadence.
I've seen this 3 times this month — refreshing the token and rebuilding the Outlook profile fixed it each time.
Every resolution becomes documentation.
When a ticket is resolved, Toolqit writes the fix into a clean knowledge article — tagged, indexed, and ready the next time it happens.
Frequently Asked Questions
Everything you need to know before talking to us. Still curious? Book a demo.
Toolqit isn't a bot bolted onto your PSA — it's an AI-native service desk. It reads tickets across email, phone, and chat, reasons through them like a senior tech, and executes approved runbooks end-to-end. Customers get answers in minutes, not hours, and you only see the tickets that genuinely need a human.
No — it replaces the boring 60%. Password resets, sync loops, recurring fixes, ticket triage, time entries, KB updates — all the work that burns out your L1s. Your techs spend their time on the work that needs real judgment, and you keep your margin without hiring two more L1s.
Most MSPs are live in under a week. We connect to your PSA, RMM, backup, and docs tools through native integrations — no rip-and-replace. Toolqit reads your historical tickets and prior fixes to learn your patterns before going live in shadow mode.
ConnectWise, HaloPSA, Autotask, NinjaOne, N-able, Datto, Veeam, Acronis, IT Glue, and 40+ others. Email and phone are connected by default. If we don't support a tool yet, we'll usually have it shipped within a few weeks.
Every action runs against an approved runbook with confidence thresholds. Low-confidence actions escalate to a human before anything touches a customer environment. Every step is logged, reversible where possible, and auditable end-to-end.
Flat per-seat for your technician team, plus a usage component tied to tickets handled. No setup fees, no per-integration charges, no per-endpoint surcharges. Book a demo and we'll size it for your stack.