MSPs run on ten tools.
Toolqit makes it one.

The first AI-native operating center for the MSP front-office: triaging, scoping, and resolving issues end-to-end, managing third-party vendors in one place, and making technicians blazingly quick.

Inbox4 of 24
Outlook keeps prompting for password
Lena Voss9:24 AM
Started this morning, works fine on phone but desktop keeps asking me to sign in every few hours.
Toolqit AI
Toolqit AI9:24 AM

Systems that never spoke

One ticket. Eleven windows. Five logins. Nothing talks to anything else.

Now sing together

Toolqit was built to be the single place for all the work. Everything in concert.

Ticket queue
Email outage · 3 users
VPN drops · Globex
Disk 92% · FS-02
Printer offline · 4F
SLA timers
365
Microsoft 365
Identity · Email
Conditional AccessE3
Idle
CW
ConnectWise
PSA · #48213
Outlook keeps prompting for password
Awaiting triage
IG
IT Glue
Docs · Vault
Domain admin••••••••
Locked
Idle
LV
Outlook keeps prompting for password
#48213 · Lena Voss · Northwind
Routing
Triage · Assign
ASMCDRSOPN
Awaiting ticket
NJ
NinjaOne
RMM · DESKTOP-7F2
FortiClient7.2.3
Idle
Sl
Slack
Comms · #it-helpdesk
✓ #48213 resolved by Toolqit
Quiet
Maintenance window
Toolqit · Schedule
WED 14 · maintenance11:00 PM
Open
Connected
Splashtop
Zendesk
Teams
Veeam
Auto-resolved · 30d
1,284
CWConnectWise · #48213
Email outage · 3 users
OPENP1
NJNinjaOne · Alerts
● CRITICAL
Disk pressure 92%
FS-02 · Skyline
SlSlack · #it-helpdesk
VPN keeps dropping again 😩
on it, checking FortiClient
365Microsoft 365 · Admin
l.voss@northwindE3
t.cruz@globexHold
StSplashtop · DESKTOP-7F2
ZDZendesk · Ticket #2207
Printer offline · 4th floor
PENDING
IGIT Glue · Passwords
Domain admin••••••••
SonicWall••••••
OOutlook · Inbox (47)
Re: VP approval needed
FWD: invoice [UNPAID]
Password expires today
TTeams · IT Ops
did anyone restart the FS-02 box?
no, where's the runbook??
XLassets.xlsx
AssetUserWarranty
LT-1187L. Voss?
LT-0461T. Cruzexp.
SV-02-2019
domain admin
W!nter2019
do NOT change
scroll

Type the gist, or just say it.

Jot a few words, or tap the mic and speak your raw thoughts. Toolqit Compose turns them into a polished, customer-ready email, right in the reply box.

PN
Re: New laptop setup
to Priya N.

Every fix writes itself down.

The moment a ticket is resolved, Toolqit turns the work into a clean, sourced knowledge-base article. No one has to write it.

TICKET #48213via email
Outlook keeps prompting for password
Lena Voss · Northwind
Diagnosed a tenant Conditional Access policy push
Refreshed the auth token, rebuilt the Outlook profile
Verified, no further prompts over a 4-hour watch
Resolved Closed automatically · 6 min
Knowledge base · KB-2251
Summary
Resolution
01Open the affected user in Microsoft 365 and confirm recent Conditional Access changes.
02Refresh the user's authentication token and force re-registration.
03Rebuild the Outlook desktop profile and monitor for repeat prompts.
Linked to asset DESKTOP-7F2 Saved to knowledge base

Frequently Asked Questions

Everything you need to know before talking to us. Excited? Book a demo.

Toolqit isn't a bot bolted onto your PSA; it's an AI-native operations desk. It reads tickets across email, phone, and chat, reasons through them like a senior tech, and executes approved runbooks end-to-end. MSPs only work through tickets that genuinly need a human. And all consolidated into the most productive panel in the space.

No, it replaces the boring 60% of work between the work technicians want to be doing. Password resets, sync loops, recurring fixes, ticket triage, time entries, KB updates. Your techs spend their time on the work that needs real judgment, and you keep your margin without hiring two more L1s.

Most MSPs are live in under a week. We connect to your PSA, RMM, backup, and docs tools through native integrations, no rip-and-replace. Toolqit reads your historical tickets and prior fixes to learn your patterns before going live in shadow mode.

ConnectWise, HaloPSA, Autotask, NinjaOne, N-able, Datto, Veeam, Acronis, IT Glue, and 40+ others. Email and phone are connected by default. If we don't support a tool yet, we'll usually have it shipped within a few weeks.

Every action runs against an approved runbook with confidence thresholds. Low-confidence actions escalate to a human before anything touches a customer environment. Every step is logged, reversible where possible, and auditable end-to-end.

Flat per-seat for your technician team, plus a usage component tied to tickets handled. No setup fees, no per-integration charges, no per-endpoint surcharges. Book a demo and we'll size it for your stack.